Restaurant Hostess

Job Description

*JOB DESCRIPTION OF RESTAURANT HOSTESS* FEMALE CANDIDATES
Job Summary: To receive and record table reservations requested for the restaurant. To extend warm and courteous welcome and hospitality to guests visiting the restaurant and allot them a table.
Duties and Responsibilities
• Receive and post table reservations in the register ensuring equity of load between stations.
• Clean and arrange the hostess desk and menus cards.
• Attend briefings before the restaurant opening.
• Attend to all telephone calls of the restaurant in the shift.
• Receive guests and lead them to their reserved tables.
• Handout Wine Lists/Menu Cards to the guests.
• Take orders from guests if required.
• Provide guests with hotel information.
• Go to the guest and enquire whether the food and service are up to their satisfaction. Handle any complaints
• Wish greetings to every guest when leaving and invite them to come again.
• Record the names of guests in the daily cover register.
• Page guests if phone calls or messages come for them.
• Maintain guest history

Requirements

Hostess Requirements:
• A high school diploma or equivalent is preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience is a plus.

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